[ww-devel] The library browser not updating problem

Jason Aubrey aubreyja at gmail.com
Wed Aug 27 11:40:46 EDT 2014


Thanks Matt - that worked!

Jason


On Tue, Aug 26, 2014 at 4:56 PM, Matt Haught <matt_haught at ncsu.edu> wrote:

> Same problem here on our devel server but not our production. I have
> been scratching my head with it today.  Our devel server also uses the
> incommon certs while the production is using godaddy from before we
> could get incommon.  So that got me thinking...  I have something for
> you to try that appears to have worked for us.
>
> Add a SSLCACertificateFile apache conf line and have it use the
> intermediate/root only cert (2nd link down in the InCommon email)
>
> Matt Haught
> North Carolina State University
>
>
> On Tue, Aug 26, 2014 at 5:49 PM, Jason Aubrey <aubreyja at gmail.com> wrote:
> > Well, at this point I think the error has something to do with how my
> ssl is
> > configured.  Here is some evidence from my apache log with LogLevel info:
> >
> > There were a lot of errors: 500 Can't connect to
> > webwork.math.arizona.edu:443 at
> /opt/webwork/webwork2/lib/WebworkClient.pm
> > line 158
> >
> > [Tue Aug 26 14:35:13 2014] [info] [client 127.0.0.1] SSL library error 1
> in
> > handshake (server webwork.math.arizona.edu:443)
> > [Tue Aug 26 14:35:13 2014] [info] SSL Library Error: 336151576
> > error:14094418:SSL routines:SSL3_READ_BYTES:tlsv1 alert unknown ca
> > [Tue Aug 26 14:35:13 2014] [info] [client 127.0.0.1] Connection closed to
> > child 0 with abortive shutdown (server webwork.math.arizona.edu:443)
> >
> > So, you can see (1) that 'it' can't connect to
> webwork.math.arizona.edu:443
> > and (2) the ssl handshake seems to be dying due to an unknown certificate
> > authority.  But if you looked at my server, you would see (3) that my
> > certificate authority is in fact well known:
> >>
> >> Issued By
> >>
> >> Common Name (CN) InCommon Server CA
> >>
> >> Organizaton (O) Internet2
> >>
> >> etc...
> >
> > Also, there is the fact that (4) my web browsers have no problem
> connecting
> > to the https site.
> > So,
> > (a) Maybe the perl module(s) running the webservice calls (LWP?) don't
> > recognize the certificate authority.
> > (b) Maybe the way my redirect to ssl is set up is messing with the web
> > service calls. (Permanent redirect to a *:443 vhost)
> > (c) Maybe there is some other configuration problem with my ssl set up.
> > (d) Maybe this is completely unrelated to the actual problem.
> >
> > Thanks for any ideas.
> > Jason
> >
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