Difference between revisions of "Category:Troubleshooting"

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* [[General Troubleshooting Strategies]]
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=== Troubleshooting Specific Issues ===
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{|border="1"
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! Symptom
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! Information
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|-
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| When viewing a problem with the "images" display mode, equations are not displayed, are corrupted, or are otherwise incorrect.
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| [[Troubleshooting Equation Images]]
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|-
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| When viewing a problem with the "images" display mode, users get an error message similar to "cd .../ImageGenerator.geAu1ff9 && /usr/bin/dvipng -bg Transparent -D120 equation > dvipng.out 2> dvipng.err returned non-zero status 256: Inappropriate ioctl for device".
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| [[Troubleshooting Equation Images]]
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|-
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| When generating hardcopy with the "Show Correct Answers" option enabled, users get an error message similar to HASH(0x18fa4348) in the subroutine DateTime::TimeZone::new.
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| [[Troubleshooting DateTime]]
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|-
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| When generating hardcopy containing images, users get an error message similar to "failed to convert file.gif to file.png using gif->png: Inappropriate ioctl for device".
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| [[Troubleshooting Image Conversion]]
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|-
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| A PG header file which works when used as a set header file (online) does not display properly when used as a hardcopy header file (or vice versa).
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| [[Troubleshooting Header Files]]
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|-
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| When I try to check out a module from the CVS repository, I get this error: <code>devel.webwork.rochester.edu: Operation timed out</code> followed by <code>cvs [checkout aborted]: end of file from server (consult above messages if any)</code>
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| [[Troubleshooting CVS]]
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|-
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| The PDF or TeX hardcopy for a problem set is not displaying properly.
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| [[Troubleshooting Hardcopy]]
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|}
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[[Category:Administrators]]
 
[[Category:Administrators]]

Latest revision as of 10:35, 28 February 2008

Troubleshooting Specific Issues

Symptom Information
When viewing a problem with the "images" display mode, equations are not displayed, are corrupted, or are otherwise incorrect. Troubleshooting Equation Images
When viewing a problem with the "images" display mode, users get an error message similar to "cd .../ImageGenerator.geAu1ff9 && /usr/bin/dvipng -bg Transparent -D120 equation > dvipng.out 2> dvipng.err returned non-zero status 256: Inappropriate ioctl for device". Troubleshooting Equation Images
When generating hardcopy with the "Show Correct Answers" option enabled, users get an error message similar to HASH(0x18fa4348) in the subroutine DateTime::TimeZone::new. Troubleshooting DateTime
When generating hardcopy containing images, users get an error message similar to "failed to convert file.gif to file.png using gif->png: Inappropriate ioctl for device". Troubleshooting Image Conversion
A PG header file which works when used as a set header file (online) does not display properly when used as a hardcopy header file (or vice versa). Troubleshooting Header Files
When I try to check out a module from the CVS repository, I get this error: devel.webwork.rochester.edu: Operation timed out followed by cvs [checkout aborted]: end of file from server (consult above messages if any) Troubleshooting CVS
The PDF or TeX hardcopy for a problem set is not displaying properly. Troubleshooting Hardcopy