Hello Everyone
This is my first post to the forum. We run multiple instances of WW, one instance per member College, and each instance lives on a dedicated VM. We're running WW 2.15 on RHEL8 and users access the server through a F5 load balancer, though with one server per site we aren't actually doing any load balancing with it. The F5 just takes care of public-facing SSL and IP.
The setup has been stable for some time, but we recently started seeing an error when using the file manager. I can click on File Manager without issue, but clicking on anything in the file list, whether directory or file, generates this error:
WeBWorK error
An error occured while processing your request. For help, please send mail
to this site's webmaster, including all of the following information as
well as what what you were doing when the error occured.
Wed Sep 21 08:46:23 2022
Warning messages
Error messages
Internal apreq error
Call stack
The information below can help locate the source of the problem.
in Apache2::Request::upload called at line 252 of /opt/webwork/webwork2/lib/WeBWorK.pm
I get the same error clicking on any file/folder in the file list or any of the buttons on the right of the file list, even Refresh. Have any of you run into an issue like this? It's affecting all of our instances.
What's odd is we haven't changed anything recently that would explain the issue. No OS updates, PERL module upgrades, or changes to the F5 configuration. The only known change within the time period the problem started was the latest update to the OPL, but I've checked permissions and Apache should have access to those files. I don't see any SELinux errors either.