Instructor FAQ

When editing student data the permission level drop-down menu shows "guest" by default, even if it should be "student"

This can be fixed if you have access to the server. There are two different versions of a software package called CGI.pm. They handle drop down menus differently and the code in WeBWorK needs to be adjusted to work with the version of CGI installed on your site. See Release_notes_for_WeBWorK_2.4.9#Gotchya.27s_2

Can email from students be directed to different instructors based on their section number?

Yes. To set this for an individual course, navigate to the File Manager, and go up one directory from the templates directory. Edit the course.conf file to include the line

$feedback_by_section = 1;

To set this for all courses on your server, add this line to global.conf.

The "submit" button has disappeared

This is probably not a "bug" but a feature -- in particular the disappearance of the submit button when "acting as" a student confuses instructors.

The submit button often indicates that the grade for the answer is being recorded. The check answer button indicates that the grade for the answer is not being recorded

The submit button does not appear when:

• it is after the due date for the problem
• the current user is a guest and there for their grades are not recorded.
• the current user is acting as another user (e.g. a professor acting as a student)
  • The reasoning behind this is that an instructor, attempting to determine whether WW is behaving properly when evaluating a students answer, does not in general want their answers to be recorded as the students (i.e. answering the students question while recording answers)

Why are my past answers not showing up?

Past answers are not recorded for instructors (don't ask why :-) ). If a professor wishes to see WeBWorK exactly as a student sees WW it is best to create a dummy student login as your alter ego.

Why, when acting as a student, doesn't the professor see exactly what the student sees?

Most often an instructor is acting as a student to trouble shoot a potential problem with the question -- in that case the instructor needs extra tools to (1) see what WW thinks the correct answer is and (2) to edit the question to correct the problem. Hence when acting as a student the instructor sees the question rendered with the students seed (known as psvn or problem set version number) but otherwise maintains all of her instructor privileges. If a professor wishes to see WeBWorK exactly as a student sees WW it is best to create a dummy student login as your alter ego.