Difference between revisions of "Communicating and Getting Help"

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== IRC for interactive community support ==
 
== IRC for interactive community support ==
   
The #webwork IRC (Internet Relay Chat) channel is the best form of real-time communication for discussion of or questions about WeBWorK.
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The '''#webwork''' IRC (Internet Relay Chat) channel is the best form of real-time communication for discussion of or questions about WeBWorK.
   
You will often find developers or other knowledgeable users who will be happy to answer any technical questions you may have about WeBWorK. You will often be able to get help very promptly through #webwork. However, please keep in mind that the people listed as in the channel at any particular time may or may not actually be in front of their computers or available to answer your question immediately. So, please don't take offense if no one responds to you. You aren't being ignored, but you may have to a while until someone who can help is available.
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You will often find developers or other knowledgeable users who will be happy to answer any technical questions you may have about WeBWorK. You will often be able to get help very promptly through '''#webwork'''. However, please keep in mind that the people listed as in the channel at any particular time may or may not actually be in front of their computers or available to answer your question immediately. So, please don't take offense if no one responds to you. You aren't being ignored, but you may have to a while until someone who can help is available.
   
Instructions and guidelines for using the #webwork IRC channel are available on our [[IRC]] page.
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Instructions and guidelines for using the '''#webwork''' IRC channel are available on our [[IRC|IRC page]].
   
 
[[Category:Communicate]]
 
[[Category:Communicate]]

Revision as of 15:38, 3 February 2011

Interacting with the Community

Helping Yourself

Providing feedback to developers

Forums

Mailing Lists

IRC for interactive community support

The #webwork IRC (Internet Relay Chat) channel is the best form of real-time communication for discussion of or questions about WeBWorK.

You will often find developers or other knowledgeable users who will be happy to answer any technical questions you may have about WeBWorK. You will often be able to get help very promptly through #webwork. However, please keep in mind that the people listed as in the channel at any particular time may or may not actually be in front of their computers or available to answer your question immediately. So, please don't take offense if no one responds to you. You aren't being ignored, but you may have to a while until someone who can help is available.

Instructions and guidelines for using the #webwork IRC channel are available on our IRC page.