** Using WeBWorK **

My name is Neil Sigmon. I teach in the math department at Radford University.

We are currently in process of trying to get WeBWorK 2.2 installed. When we attempt to generate a pdf file for assignment, it gives a us a blank page saying Page not found. For example, I have a course entitled Math251-test and a setdefinition file called setneil. On the hardcopy generator page, when I click the generate hardcopies for selected sets, it takes be to a blank page at address

http://ruwebwork.radford.edu/webwork2/MATH251test/hardcopy/setneil.def

There seems to be no hardcopy directory under MATH251-test. However, it does seem to be generating the hardcopy pdf file. I was able to find it in the directory

~/webwork2/courses/MATH251-test/html/tmp/hardcopy

under the name MATH251-test.npsigmon.setneil.def.pdf

In our global.conf file, we traced back to the location of where WeBWorK expects to find tocation of web-accessible temporary files, such as equation images and did trace this back to

$webworkDirs{htdocs_temp} = "$webworkDirs{htdocs}/tmp";

and traced this to .../webwork2/htdocs/tmp

The tmp directory does exists and appears to be writeable by the webserver.

I hope what I said make sense - I am pretty much a beginner when it comes to all of this. Thank you.

Neil Sigmon

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for comparison -- when I print set0 I get the following url:

http://hosted.webwork.rochester.edu/tmp/gage_test/hardcopy/gage_test.gage.0.pdf

in the directory

 /ww/htdocs/tmp/gage_test/hardcopy

In particular your file name should end with the extension .pdf, and so should the url. I'm not sure why the .def extension is there -- that occurs for the set definition file setneil.def which is created when you export the set setneil. (If you called your set setneil.def then that would explain it -- it probably doesn't cause any trouble, but the common practice is to use setneil and then the .def will added automatically to the file when you export the set. The "set" is also optional -- you could just call it "neil", but when using numbers we usually found set0 more natural than just 0.

Next the directory for hardcopy is one for each course, not system wide. In global.conf it is found a few lines down frmo the tmp directory you describe above:

# Location of web-accessible, course-specific temporary files, like static and
# dynamically-generated PG graphics.

$courseDirs{html_temp} = "/ww/htdocs/tmp/$courseName"; #"$courseDirs{html}/tmp";
$courseURLs{html_temp} = "/tmp/$courseName"; #"$courseURLs{html}/tmp";

my directory and url are non-standard -- the default locations are

# Location of web-accessible, course-specific temporary files, like static and
# dynamically-generated PG graphics.
$courseDirs{html_temp}   = "$courseDirs{html}/tmp";
$courseURLs{html_temp}   = "$courseURLs{html}/tmp";

My guess is that your file could be found if you used the url:

http://ruwebwork.radford.edu/webwork2/MATH251test/tmp/hardcopy/setneil.def

Hope this is enough information for you to trouble shoot the connections. I'd start with fixing $courseURLs[html_temp}

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