WeBWorK Problems

static images problems takes long time

static images problems takes long time

by Edwin Flórez -
Number of replies: 2
Hello,

how can I check why files with static images like UCSB/Stewart5_10_1/Stewart5_10_1_25to27/Stewart5_10_1_25to27.pg, takes so much in responding in one of my WW servers. I have another one and this is not happen.

Thanks.
In reply to Edwin Flórez

Re: static images problems takes long time

by Michael Gage -
This is hard to diagnose from a distance. It probably has more to do with the server set up on the two WW servers than with WeBWorK itself.

Look for differences in the webwork2/conf/site.conf files -- you may be using lighttpd server instead of apache for images on one of them.

Check the apache log files looking for errors.

Using the web inspector (the exact name depends on the browser) in your
browser and look at the network time to see what files are being requested and how fast they are returning.

That's the most in the way of ideas that I can offer at the moment. Let us know what you find.

-- Mike

In reply to Michael Gage

Re: static images problems takes long time

by Edwin Flórez -
Thanks for your answer, both have Apache. The logs and config files were the same, I did not know what to check, so I wrote here for an advise.

After writing to the IT department, looks like the they had a problem with the disk hosting the VM, now runs good.

Thanks again.

Edwin F.