Has any one had the problem of multiple Canvas Homework update notifications for students when using the LTI webwork connection with grade pass-back for homework assignments?
I am experiencing this and it is a bit exasperating for the numerous emails.
If I extend the due date for one student the entire class is notified and each time the student makes a submission, each student in the class is notified that the homework score has been updated.
Some students are receiving 4-6 emails in a given hour and this is occurring in assignments that are past due. I did make some entries with a test student from the canvas page in a webwork assignment, but the frequent updates to the entire class are too much.
The Canvas folks suggested that I "mute" the assignment which will stop the sending of messages related to the homework, but then students can not see their grade for the muted assignment.
I do have admin privileges, on the webwork side, and the Canvas folks are certain that the prompts are originating from the webwork connection.
Do you have any suggestions for trouble shooting the frequent messages?