Sorry if there's something obvious that I'm missing here.
I granted a student an extra attempt at a problem. She then entered the correct answer, and WW marks it as correct. When I view her past answers, her current (correct) answer appears at the end of the list, submitted a few minutes ago. Having used the extra attempt I gave her, she now has 0 attempts remaining. So far, so good.
Trouble: Her score for the problem remains at 0%, even though the deadline isn't until tonight. We don't use a reduced scoring period.
Now, it's easy enough for me simply to reset her status on this problem to 1. But it looks to me like there's a wider issue. Apart from mentioning it here, what do I do? I know how to use bugzilla, but have no idea what materials to submit, apart from screenshots to prove that I'm not imagining this phenomenon.