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Essay Question Grading Error: Error Saving Score

Essay Question Grading Error: Error Saving Score

by Cindy Loten -
Number of replies: 5

I've insert a screen shot we are getting of an error that sometimes occurs when using the manual grader to grade essay questions.  We are using WW 2.17.  Any help greatly appreciated!

In reply to Cindy Loten

Re: Essay Question Grading Error: Error Saving Score

by Glenn Rice -

That usually occurs because your session has timed out. You will need to log in again to continue. 

The message for that has been improved for 2.18.

In reply to Glenn Rice

Re: Essay Question Grading Error: Error Saving Score

by Cindy Loten -
When I've gotten this error, I've been able to navigate to the next student through the manual grader interface, and mark their essay question (saving the feedback and mark), without getting any error.
In reply to Cindy Loten

Re: Essay Question Grading Error: Error Saving Score

by Glenn Rice -

Then you are having some other communication error with the server. Do you also get these errors with the library browser? I don't know your setup so I am not sure how to help you. Do you have a proxy or load balancer or something that could complicate matters?

In reply to Glenn Rice

Re: Essay Question Grading Error: Error Saving Score

by Cindy Loten -
I've never gotten this error while using the library browser.

We are running Webwork 2.17. IT is running Webwork on a server for my department -- I'll check with them regarding your other question (proxy or load balancer).

Thanks for pointing out where to look for the issues!
In reply to Cindy Loten

Re: Essay Question Grading Error: Error Saving Score

by Danny Glin -

When the error occurs do you see any messages in your browser's console?