Hi there,
I have a teaching assistant who has been able to access homeworks directly linked from the LMS (BlackBoard). They have not had problems previously. In trying to access WeBWorK today, the error below in the error log when they try to access from the LMS .
Any suggestions?
[Thu Nov 30 11:33:34.566817 2023] [perl:error] [pid 61260] [client 160.5.12.51:50502] [ad4effd1-30c7-5dfe-86bd-bb698523689e::4bc9bef7-8f74-11ee-8d40-f02aceb4137c] [/webwork2/FYO-00211-2023-SEM1-A/Quiz_2/] {"HTTP Headers":{"X-Forwarded-For":"172.224.226.80","Content-Length":"2841","Sec-Fetch-Site":"same-site","Origin":"https://kle.keele.ac.uk","Content-Type":"application/x-www-form-urlencoded","User-Agent":"Mozilla/5.0 (iPhone; CPU iPhone OS 17_1_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.1.1 Mobile/15E148 Safari/604.1","Sec-Fetch-Dest":"document","X-Forwarded-Port":"443","Accept":"text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8","X-Forwarded-Proto":"https","Referer":"https://kle.keele.ac.uk/","Sec-Fetch-Mode":"navigate","Accept-Encoding":"gzip, deflate, br","Accept-Language":"en-GB,en;q=0.9","Cookie":"_ga=GA1.3.605357761.1700691057; _ga_QVSWXSGFWJ=GS1.3.1701344007.1.0.1701344007.0.0.0; _gat=1; _gid=GA1.3.1568099111.1701344007; apt.sid=AP-PQQY5YJEHTTA-2-1701343998487-62815299; apt.uid=AP-PQQY5YJEHTTA-2-1701343998487-88361215.0.2.ca66ff23-e56b-4a15-bda5-6c4f5d00f979; _ga_TTX52MNYRN=GS1.1.1701343825.2.0.1701343826.0.0.0; _fbp=fb.2.1700691058959.573154758; _scid_r=54de8d47-b481-4655-b8fa-5b852d627c4d; _screload=; sessionID=1701343825079.yj1v8lu; _clck=15ihb8q%7C2%7Cfgx%7C0%7C1421; _rdt_uuid=1700691058163.f70644de-4c4c-4d72-9993-3325d64472ce; _scid=54de8d47-b481-4655-b8fa-5b852d627c4d; _tt_enable_cookie=1; _ttp=9xCo7I7rq4cim1TmemFXat-3L-b; _a_id=cdl96-n0e2n-pt3d-um7yw; _gcl_au=1.1.1884265988.1700691057","Host":"webwork.vle.keele.ac.uk"},"URI":"/webwork2/FYO-00211-2023-SEM1-A/Quiz_2/","Time":"Thu Nov 30 11:33:34 2023","Method":"POST","Warnings":["Use of uninitialized value in hash element at /opt/webwork/webwork2/lib/WeBWorK/Authen/LTIAdvanced.pm line 581."],"Error record identifier":"ad4effd1-30c7-5dfe-86bd-bb698523689e::4bc9bef7-8f74-11ee-8d40-f02aceb4137c"} Cannot find a WeBWorK role that corresponds to the LMS role of TeachingAssistant. at /opt/webwork/webwork2/lib/WeBWorK.pm line 321.\n * in Carp::croak called at line 581 of /opt/webwork/webwork2/lib/WeBWorK/Authen/LTIAdvanced.pm\n * in WeBWorK::Authen::LTIAdvanced::create_user called at line 516 of /opt/webwork/webwork2/lib/WeBWorK/Authen/LTIAdvanced.pm\n * in WeBWorK::Authen::LTIAdvanced::authenticate called at line 383 of /opt/webwork/webwork2/lib/WeBWorK/Authen/LTIAdvanced.pm\n * in WeBWorK::Authen::LTIAdvanced::verify_normal_user called at line 320 of /opt/webwork/webwork2/lib/WeBWorK/Authen.pm\n * in WeBWorK::Authen::do_verify called at line 217 of /opt/webwork/webwork2/lib/WeBWorK/Authen.pm\n * in WeBWorK::Authen::verify called at line 321 of /opt/webwork/webwork2/lib/WeBWorK.pm, referer: https://kle.keele.ac.uk/