Difference between revisions of "Category:Troubleshooting"

* [[General Troubleshooting Strategies]]

=== Troubleshooting Specific Issues ===

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! Symptom

! Information

|-

| When viewing a problem with the "images" display mode, equations are not displayed, are corrupted, or are otherwise incorrect.

| [[Troubleshooting Equation Images]]

|-

| When viewing a problem with the "images" display mode, users get an error message similar to "cd .../ImageGenerator.geAu1ff9 && /usr/bin/dvipng -bg Transparent -D120 equation > dvipng.out 2> dvipng.err returned non-zero status 256: Inappropriate ioctl for device".

| [[Troubleshooting Equation Images]]

|-

| When generating hardcopy with the "Show Correct Answers" option enabled, users get an error message similar to HASH(0x18fa4348) in the subroutine DateTime::TimeZone::new.

| [[Troubleshooting DateTime]]

|-

| When generating hardcopy containing images, users get an error message similar to "failed to convert file.gif to file.png using gif->png: Inappropriate ioctl for device".

| [[Troubleshooting Image Conversion]]

|-

| A PG header file which works when used as a set header file (online) does not display properly when used as a hardcopy header file (or vice versa).

| [[Troubleshooting Header Files]]

|-

| When I try to check out a module from the CVS repository, I get this error: <code>devel.webwork.rochester.edu: Operation timed out</code> followed by <code>cvs [checkout aborted]: end of file from server (consult above messages if any)</code>

| [[Troubleshooting CVS]]

|-

| The PDF or TeX hardcopy for a problem set is not displaying properly.

| [[Troubleshooting Hardcopy]]

|}