I write and maintain the Webwork problem codes and help the ECE faculty with their classes. I don't maintain the Webwork server or software. There have been several problems this semester that seem to me to be server related, e.g.,
1) The response time for Webwork at the time near the due date/time makes it difficult for students to submit on time
2) students taking an in-class test suffered delays that required extending the time beyond the class period.
3) faculty making assignments to problem set due dates/times are being logged out after every change - they have to go back to the login for each change - I've had similar log out occur when updating assignments, but in the lab sections this is very inconvenient since it has to be done a great many times.
4) Following the link from an email sent from the "Email the instuctor" button, logs me on as myself, not acting as the student. I have to kill the browser page and click on the link in the email again. The second time I'm logged in as acting as the student and can see the answers submitted.
Questions: Are these really servers problems? could code problem cause the delay when we've used these same test questions in previous semesters? (that is one of the advantages of Webwork, the same problem appears different for each student). Any advice or hints?