Hello,
Is anyone else having this issue that not a single image will display within one's Webwork homework sets?
V 2.13, as a MAA subscriber
I am sending a file to confirm: but unfortunately The image files are too large to include..
Once this happened here because of an http/https issue. To see if you have the same symptoms, use your web browser to see the path to the image file. Load that path all by itself. Does the image still not show? If not, change http to https (or vice versa) and see if that brings the image.
If this is the issue, what worked for us was changing one thing in our apache config. We changed:
<VirtualHost [a specific IP address]:80>
to
<VirtualHost *:80>
Thanks Alex,
But as we are Webwork Subscribers we do not have access to the Apache/Virtual Host.
Plus this error occurred while accessing only local files:
The glitch occurred when I was switching out one set of images for another:
Specifically here is the sequence of events:
1.) I went to the File manager and deleted 8 images from within one particular homework set.
2.) Uploaded 8 new images to the same HW set from within the File Manager. Each image had a slightly altered name: "Scen5_ABO.png" was replaced with "Scen5_ANT.png" for example.
3.) I then opened the homework set and edited the names for each image, and updated ever so slight changes in the width and height dimensions of each image.
4.) Note that all these images are within Data Tables under the "Solution" portion of the assignment.
All images are *.png files and all were created with "Paint" and there has never been an issue like this before. It is affecting other webwork courses that are assigned to me too:
humboldt-stat109 and humboldt-stat108
I did restart my computer just before updating those images. And the images were fine and visible before the restart too.
Any ideas as to what would cause all images to stop displaying??
Tim
Using the FireFox browser to view HW images in Webwork is fine.
The issue is with the google browser, at least on My end. With Google images can not be seen.
Thanks, Tim
The issue is with the google browser, at least on My end. With Google images can not be seen.
Thanks, Tim
Did you try that test all the same? (Opening an image file all by itself and toggling http/https?) The image file will not actually be the same image file you put in your course, it will be a copy that is given an encoded alias and placed in the global images folder for the server.
The fact that it happens in one browser and not another is all the more reason to make me wonder if it has something to do with http/https, and one browser refusing to mix content while the other allows it. If you can try toggling http/https on the browser where you see the bad behavior, that will at least help rule some things out.
Thanks Alex,
But I do not see where to toggle when I open a single image by itself.
Doing so happens not in a browser, but in my "one-drive" which I think is part of the problem as it overrides the normal display of the image?
I did try toggling with http and https within a webwork problem but the default is to return to https.
I think I need to talk to some tech folks on my end.
OK. To clear up what I meant, if you right-click an image in the web browser, there is something like a "View Image" option. This browser address will change to the address to that image file.
However if it's automatically changing http to https for the problem page, it seems less likely this is part of the issue.