We're experiencing difficulties with our installation and I was hoping someone might have insight where I can look to fix these things, what component I could update, or what file permissions I can change. We have an installation from the 2.7 LiveDVD. The people who actually did the installation are two degrees of separation from me, and it's hard to communicate with them about it, but I do have sysadmin privileges for the server. Thank you if you can help.
- In the Library Browser, the button to add a problem to a target set does nothing. You click it, and nothing happens. I have seen what happens on a smoothly working server - the problem is added to the set and you are then alerted that the problem is in the target set.
- When we use the email instructor button, after composing a message and clicking send, the message is not delivered and we get this error message:
Failed to open the mailer: 5.7.1 : Relay access denied for ""PCC Administrator" " on host "mr.clackesd.k12.or.us"
- Again in the Library Browser, clicking the re-randomize button is not working. Clicking it produces a screenful of errors:
Errors: 500 Can't connect to webwork.pcc.edu:443 (certificate verify failed) at /opt/webwork/webwork2/lib/WebworkClient.pm line 159 End Errors
An error occured while processing your request. For help, please send mail to this site's webmaster (webmaster@localhost), including all of the following information as well as what what you were doing when the error occured.
Mon Nov 18 19:40:07 2013
Can't call method "result" on an undefined value at /opt/webwork/webwork2/lib/WebworkClient.pm line 165.
The information below can help locate the source of the problem.
in WebworkClient::xmlrpcCall called at line 274 of /opt/webwork/webwork2/lib/WeBWorK/ContentGenerator/instructorXMLHandler.pm
in WeBWorK::ContentGenerator::instructorXMLHandler::pre_header_initialize called at line 181 of /opt/webwork/webwork2/lib/WeBWorK/ContentGenerator.pm
in WeBWorK::ContentGenerator::go called at line 370 of /opt/webwork/webwork2/lib/WeBWorK.pm
Method POST URI /webwork2/instructorXMLHandler HTTP Headers User-Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:25.0) Gecko/20100101 Firefox/25.0 Accept */* Connection keep-alive Referer https://webwork.pcc.edu/webwork2/LibraryDevelopment/instructor/setmaker/ Content-Length 558 Cache-Control no-cache Accept-Encoding gzip, deflate X-Requested-With XMLHttpRequest Content-Type application/x-www-form-urlencoded; charset=UTF-8 Pragma no-cache Cookie WeBWorKCourseAuthen.LibraryDevelopment=alex.jordan%09ReEwvcY1e34AQcaOLi2x9WkxYZ037Ku0%091384832401; __utma=168888480.812643727.1383263297.1384742078.1384754084.61; __utmz=168888480.1384582081.52.9.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not%20provided); fos.web.server=vmpw4; fos.secure.web.server=vmpw4; badprotocol=7; __utmc=168888480; usidsec=pnI7ac0eeFiYgh+nEJglLg__; BANSSO=Z3PNZY2WYxPl0eOC65KqBbQ31JWkEYYWT4G67OMnBZ5pLc0m0EK04c12F9CyFbSwM=9=; d2lSessionVal=lNGXsCe1ZIpIhqgSsTuO9Cvvf; d2lSecureSessionVal=cbDyW1g9XfomiH5owimfgQRH9; usid=b5MZNnz56k6BVh/xRvPsTw__ Accept-Language en-US,en;q=0.5 Host webwork.pcc.edu